Detachable Woven Leather Crossbody Phone Strap Chain with Adjustable Metal Ball

All of our products are free shipping sitewide! Order processing time is 1-2 business days. Typically it takes 5-10 business days to receive your order depending on your location.

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1. What does the 180-Day warranty cover?

• Our 180-Day warranty covers manufacturing defects and malfunctions in the product. It ensures that your purchase is free from defects in materials and workmanship for a period of 180 days from the date of purchase.

2. How do I claim the warranty?

• To claim the warranty, please contact our customer support team at support@readygocases.com. Provide your order number, a clear description of the issue, and any relevant photos. Our team will guide you through the warranty process.

3. Is the warranty transferable?

• No, the warranty is not transferable and is applicable only to the original purchaser of the product.

4. What is not covered by the warranty?

• The warranty does not cover damages resulting from misuse, accidents, normal wear and tear, unauthorized modifications, or alterations to the product.

5. Do I need to register my product for the warranty?

• No, product registration is not required. Your warranty is automatically activated upon the purchase of the product.

6. Can I return a product for a refund instead of claiming the warranty?

• If you are within our standard return window, you may be eligible for a refund. However, once the return period has expired, the warranty process would apply for eligible issues.

7. How long does the warranty process take?

• The duration of the warranty process may vary depending on the nature of the issue. Our customer support team will strive to resolve your concerns as quickly as possible.

8. Will I be responsible for shipping costs during the warranty process?

• If the product is within the warranty period and the issue is covered, we will cover the shipping costs for sending a replacement product to you.

9. Can I extend the warranty beyond 180 days?

• Currently, we offer a 180 days warranty as standard. We do not provide options for extending the warranty beyond this period.

10. How do I contact customer support regarding warranty claims?

• For warranty-related inquiries, please reach out to our customer support team at support@readygocases.com. We aim to respond promptly and assist you with the necessary steps.