Geometric Clear iPhone Case with MagSafe

All of our products are free shipping sitewide! Typically it takes 5-10 business days to receive your order depending on your location.

Shipping Policy

Thank you for visiting and shopping at Readygocases. We provide international shipping services to over 200 countries and areas worldwide.

For your reference and assurance, our global shipping suppliers provide us with tracking numbers along with your orders. We would be glad to assist and check on the status of the package.

Track your order from here

Do you ship worldwide?

Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

How do you ship packages?

Packages from our China warehouse will be shipped by USPS, ePacket or Express depending on the weight and size of the product.

Where do you ship from?

All orders are shipped free shipping from our warehouse in Shenzhen China. All packages will be inspected strictly before shipped out so don’t worry about the quality problem.

Do you accept orders placed overseas?

We sure do! We proudly ship worldwide for FREE! 

Do you charge tax?

All our products are tax free. You don't need to pay any extra fee.

 

How long does shipping take?

Shipping time varies by location and depends on your shipping option selected.

LOCATION	FREE SHIPPING ESTIMATED TIME
United States	4-9 Business days
Europe, UK	4-9 Business days
Canada, Australia, New Zealand, Oceania	7-12 Business days
Mexico, Central America, South America	7-12 Business days
United Arab Emirates, Asia, Africa	7-12 Business days

 

For further inquiries, you can simply click on 'CONTACT US' or email us at support@readygocases.com to check on the status of your item. 

• IMPORTANT NOTE: In some cases, shipping may take longer due to various factors (ie; time of year order placed such as Thanksgiving, Christmas, Chinese New Year, Deepavali and other major holidays). 
• IMPORTANT NOTE: Orders CANNOT be canceled after a confirmation email has been sent to the customer. 
• IMPORTANT NOTE: If you plan to give one of our items as a holiday gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.
• IMPORTANT NOTE: Any change of address once the item has been shipped out, will not be entertained. So, please carefully enter your address and please make sure it is in ENGLISH.

How long is the processing time?

The handling time is always 1-2 days after your order placed from Monday to Friday.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

Usually all items in one order or separate orders placed by the same buyer with same shipping address will be shipped in one package. If some item is out of stock temporarily in the order then we will ship the item available firstly. When the missing item restocked, it will be shipped in another package separately.

What about customs and tax?

We are not responsible for any customs fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

All our products in our store are taxless so you don't need to pay for tax.

It's been over 4+ weeks and I have not received my order, what can I do?

We have stated a few examples why receiving your order might take longer than expected. If you still haven't received your order within the timeframe given above, please contact us. We'll take care of it for you so rest assured your item is on the way! ☺

Why have I not received any order confirmation?

Most cases this is because our customers have accidentally entered their email wrong. Throughout the process, we send 3-4 emails, including an order confirmation, a fulfillment notice, and a shipping notice. If you believe you may have entered your email wrong please contact us and we will fix it for you.

I entered my address wrong! Can you please change it?

Yes! If you contact us within 24 hours we can change your order once you provide us the correct address. Otherwise, we do not accept responsibility for wrong addresses. Please enter your address carefully and enter the address in ENGLISH.

 

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Readygocases will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible.

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.

 

1. What does the 12-month warranty cover?

• Our 12-month warranty covers manufacturing defects and malfunctions in the product. It ensures that your purchase is free from defects in materials and workmanship for a period of 12 months from the date of purchase.

2. How do I claim the warranty?

• To claim the warranty, please contact our customer support team at support@readygocases.com. Provide your order number, a clear description of the issue, and any relevant photos. Our team will guide you through the warranty process.

3. Is the warranty transferable?

• No, the warranty is not transferable and is applicable only to the original purchaser of the product.

4. What is not covered by the warranty?

• The warranty does not cover damages resulting from misuse, accidents, normal wear and tear, unauthorized modifications, or alterations to the product.

5. Do I need to register my product for the warranty?

• No, product registration is not required. Your warranty is automatically activated upon the purchase of the product.

6. Can I return a product for a refund instead of claiming the warranty?

• If you are within our standard return window, you may be eligible for a refund. However, once the return period has expired, the warranty process would apply for eligible issues.

7. How long does the warranty process take?

• The duration of the warranty process may vary depending on the nature of the issue. Our customer support team will strive to resolve your concerns as quickly as possible.

8. Will I be responsible for shipping costs during the warranty process?

• If the product is within the warranty period and the issue is covered, we will cover the shipping costs for sending a replacement product to you.

9. Can I extend the warranty beyond 12 months?

• Currently, we offer a 12-month warranty as standard. We do not provide options for extending the warranty beyond this period.

10. How do I contact customer support regarding warranty claims?

• For warranty-related inquiries, please reach out to our customer support team at support@readygocases.com. We aim to respond promptly and assist you with the necessary steps.

How to use our Buy 2 Get 1 Free deal?

Just add 3 of your desired phone cases to the cart, and the discount will be automatically applied—1 case out of 3 will be free.

This deal is valid for all products in our store

If Buy 2 Get 1 Free deal was applied you will not be able to enter any additional discount codes.